The Park Planners



Welcome to The Park Planners

Overwhelmed by the thought of planning a Disney trip? You’ve come to the right place!

Meet The Park Planners, your one stop for a magical vacation.

The Park Planners is the original Concierge Service for Disney destinations, and we’re the best in the business (just read below why clients gush about us!). We offer so much more than your typical travel agent; we offer a unique Concierge Service unlike anything else out there. We work with you every step of the way to make sure your planning experience is magical and stress-free.

It doesn’t stop there, though. The Park Planners don’t just send you on your way once the planning is done. We’re in contact with you throughout your entire vacation to assist with anything that pops up!

Ready to get started? Your carriage awaits…

Walt Disney World

Want to take a trip to the Most Magical Place on Earth in Orlando, Florida?


Dreaming about a trip to the Happiest Place on Earth in Anaheim, California?

Disney Cruise Line

Ready to set sail on Disney Cruise Line?

Universal Studios

Thinking about visiting Universal Studios in Orlando, Florida or Hollywood, California?

Disney's Aulani Resort & Spa

Ready to travel to the Hawaiian island of Oahu to visit the beautiful resort, Aulani?

Hi, I’m Colleen Bentley!

And I’m the owner and founder of The Park Planners. I started the business in 2018 with a simple idea of helping families get the most out of their time at Disney World (think: no waiting in long lines!). This simple idea has evolved into the unique Concierge Service we offer our clients today. Our amazing team of Concierge Planners are the best in the business – they are Disney pros and will go above and beyond to make sure our clients have a magical experience from start to finish. 

Why Work With Us?

Meet Your Concierge Planner

Our dedicated Concierge Planners are like your very own Fairy Godmothers, guiding you through the entire journey. They get to know your unique family, from your kids’ favorite characters and heights to their thrill preferences. Every detail is considered to create your perfect Disney experience.

Your Perfect Pre-Trip Prep

Our Concierge Planner customizes your daily park itinerary and addresses all your questions during your Pre-Trip Meeting. They ensure you’re comfortable with the Disney app (Genie+ included) and are ready to embark on your magical vacation.

24/7 Trip Assistance

 We go beyond typical agents, handling not only everything in advance, but also providing 24/7 support. Our Concierge Planners make the magic happen, whether it’s answering a quick question or a pivoting plans on the fly.

A thank you to our incredible families for sharing about their magical experiences with our Concierge Service. Bibbidi Bobbidi Boo!

Start Planning Your Trip Today!

What destination(s) are you interested in?